These Terms of Service outline the rules and regulations for the use of Rosewood Collection Singapore's website and services. By accessing or using our website, you agree to comply with and be bound by these terms. Please read them carefully.

1. Acceptance of Terms

These terms of service (the "Terms of Service") are entered into by and between you (acting in your capacity as an individual or as an employee or other representative of your company or other entity, if applicable) ("you") and Rosewood Collection Singapore, having its registered address in Singapore ("Rosewood Collection", "we", or "us"). These Terms of Service apply to your access and use of our websites, services available through our website or associated channels, including but not limited to, any APIs, email notifications, buttons and widgets (the "Services"), and any information, text, graphics, photos or other materials uploaded, downloaded or appearing on the Services (collectively referred to as the "Content"). By visiting, browsing, or interacting with our staff through any of our channels, in person, or in any professional capacity, you acknowledge that you have read, understood, and agree to be bound by these Terms of Service.

2. Privacy Policy

Your use of our Services is also governed by our Privacy Policy. By using the Services, you consent to the collection, processing, and use of any personal data we collect from you or that you provide to us, including the transfer of such personal data both within and outside of Singapore for storage, processing, and use by us. We may provide you with certain communications, such as service announcements and administrative messages, as part of providing you the Services.

3. Modifications to Terms

Rosewood Collection reserves the right to modify these Terms at any time without prior notice. Any changes will take effect immediately upon their posting on this page. Your continued use of our Services constitutes acceptance of the modified Terms.

4. Access to Services

4.1. Our Services are made available free of charge, except as explicitly stated on our websites.

4.2. We do not guarantee uninterrupted access to our Services. We may suspend, withdraw, discontinue or change any part of our Services without notice.

4.3. You are responsible for making all arrangements necessary to access our Services.

4.4. You must ensure that all persons accessing our Services through your internet connection are aware of and comply with these Terms.

5. Orders and Payment

5.1. All orders are subject to acceptance and availability. We reserve the right to refuse or cancel any order at our discretion.

5.2 Prices are in SGD unless otherwise stated. Payments must be made through our designated payment methods or through mutually agreed documented payment methods.

5.3.While we strive for accuracy in product descriptions, pricing, and availability, the product is natural and every piece is unique. The customer agrees that the natural grain, edges, shape, colour of the product is naturally occurring and shall amicably and reasonably resolve any discrepancies except for a refund of the payment made.

6. Delivery

6.1. Delivery timelines are estimates only and not guaranteed. We shall not be liable for delays beyond our control.

6.2. Risk of loss and title for products transfer to you upon delivery to the shipping carrier.

7. Returns and Refunds

Please refer to our separate Return & Exchange Policy for detailed information. We reserve the right to refuse returns that do not comply with our policies.

8. Website Usage

You agree not to:

8.1. Use our website for unlawful purposes

8.2. Infringe upon Rosewood Collection's or third-party rights

8.3. Interfere with website operation or attempt unauthorized access

8.4. Upload or transmit malicious code or harmful content

8.5. Attempt to probe, scan, or test system vulnerabilities

8.6. Collect or harvest user information without consent

We reserve the right to:

- Remove or refuse to distribute any content

- Suspend or terminate users

- Access, read, and disclose information to comply with legal requirements

- Protect our rights, property, and safety

9. Intellectual Property

9.1. All content on our website is owned by or licensed to Rosewood Collection and protected by intellectual property laws.

9.2. You retain rights to any content you submit, but grant us a worldwide, royalty-free license to use, modify, and display such content.

9.3. You warrant that your submitted content does not violate any third-party rights.

10. Third-Party Links

Our website may contain links to third-party websites. These links are provided for convenience only. We are not responsible for third-party content or practices.

11. Limitation of Liability

11.1. Services are provided "as is" without warranties of any kind.

11.2. Our maximum liability shall not exceed SGD 200 for any claims related to these Terms or use of our Services.

11.3. We are not liable for:

- Accuracy of content

- Service interruptions

- Data loss or security breaches

- Indirect, consequential, or punitive damages

- Technical issues or viruses

12. Indemnification

You agree to indemnify and hold Rosewood Collection harmless from all claims, damages, and expenses arising from your breach of these Terms or use of our Services.

13. Termination

13.1. You may terminate this agreement by discontinuing use of our Services.

13.2. We may terminate or suspend access to our Services immediately without prior notice for any reason.

13.3. All provisions intended to survive termination shall remain in effect.

14. Governing Law

These Terms are governed by Singapore law. Any disputes shall be subject to the exclusive jurisdiction of Singapore courts.

15. Contact Information

For questions about these Terms, please contact us at:

Rosewood Collection Singapore

Email: rosewood collection.sg@gmail.com

Last Updated: 12 November 2024